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At Baxton Studio Store (“we,” “us,” or “our”), we value your trust as much as we value the premium quality of our home essentials. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website homecomfortsus.com.

1. Information We Collect

We collect information that helps us provide our luxury home products and exceptional service:

  • Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information, and phone number – just as carefully as we select materials for our premium bath towels and bedding sets.
  • Transaction Data: Details about products you purchase, payment methods (Visa, MasterCard, JCB, PayPal), and order history.
  • Technical Data: IP address, browser type, device information, and how you interact with our site, similar to how we analyze patterns in home decor coordination.
  • Communication Data: Information from emails or messages to our customer service team at [email protected].

2. How We Use Your Information

We use your data with the same attention to detail we apply to our bathroom hardware and bedding collections:

  • To process and fulfill your orders for our premium home essentials
  • To provide customer support with the same care we put into product design
  • To improve our website experience as continuously as we refine our product lines
  • To send marketing communications (only with your consent) about new bathroom accessories or bedding collections
  • To prevent fraud with the same diligence we apply to quality control

3. Data Sharing and Disclosure

We treat your data with the same discretion we apply to our designer’s notes:

  • Service Providers: We share necessary information with payment processors, shipping carriers, and IT service providers – all carefully selected like our premium materials.
  • Legal Requirements: We may disclose information when required by law, with the same responsibility we apply to product safety standards.
  • Business Transfers: In case of merger or acquisition, customer information may be transferred, with appropriate privacy protections.

We never sell your personal information to third parties.

4. International Data Transfers

As we ship globally (excluding Asia and certain remote regions), your data may be transferred internationally. We ensure all transfers receive adequate protection, mirroring our commitment to international quality standards.

5. Data Security

We protect your data with the same security we apply to our payment systems:

  • 256-bit SSL encryption for all transactions
  • PCI-compliant payment processing
  • Regular security audits of our systems
  • Limited access to personal data within our organization

6. Your Rights

You have rights regarding your personal data, as carefully considered as our product designs:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request erasure under certain circumstances
  • Objection: Opt-out of marketing communications
  • Restriction: Limit how we use your data
  • Portability: Receive your data in a structured format

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies as thoughtfully as we select materials for our bathroom storage solutions:

  • Essential Cookies: Necessary for site functionality, like remembering your cart items
  • Analytics Cookies: Help us understand how customers browse our collections
  • Marketing Cookies: Used only with consent to show relevant product suggestions

You can manage cookie preferences through your browser settings.

8. Children’s Privacy

Our website is not designed for children under 16, just as our premium home essentials are intended for adult consumers.

9. Policy Updates

We may update this policy occasionally, just as we refresh our product lines. The updated date will be posted at the top of this page.

10. Contact Us

For privacy-related questions, contact our Data Protection Officer at:

Baxton Studio Store
1992 Delaware Avenue
San Francisco, US 94107
Email: [email protected]