FAQ

We specialize in premium home essentials that combine style and functionality. Our curated collections include:

• Bathroom essentials (towels, mirrors, hardware, and storage)
• Luxurious bedding (sheets, comforters, duvet covers, and pillows)
• Innovative storage solutions (decorative storage, shoe organizers, and cubbies)

We believe in creating home essentials that perfectly balance aesthetic appeal with practical functionality. Our products are designed to elevate everyday living through premium materials, thoughtful details, and coordinated collections that help you create harmonious spaces.

Yes! Our premium bath towels are crafted for both luxury and longevity. They’re made from high-quality materials that offer excellent absorbency while maintaining their softness wash after wash.

Absolutely! We offer beautifully coordinated Bedding Sets & Collections that include matching duvet covers, pillow shams, and sometimes sheets. Many customers enjoy building their sets over multiple orders to take advantage of our regular sales.

Consider both function and style. Our bathroom hardware is designed to coordinate with our mirrors and accessories, making it easy to create a cohesive look. For personalized advice, email our customer service team with your bathroom dimensions and style preferences.

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are secure and encrypted for your protection.

While there’s no minimum to place an order, orders of $50 or more qualify for free shipping via EMS.

We process orders quickly to ensure fast delivery. If you need to modify or cancel your order, please contact us immediately at [email protected]. We’ll do our best to accommodate your request if your order hasn’t entered the processing stage.

We proudly ship worldwide, excluding select Asian and remote regions. All orders ship from our San Francisco headquarters.

All orders undergo 1-2 days of careful processing where we:

• Prepare your items with attention to detail
• Conduct quality checks on each product
• Package everything securely with protective materials

You’ll receive tracking information as soon as your order ships.

Yes! Once your order ships, you’ll receive tracking information via email so you can follow your premium home essentials every step of the way.

We want you to love every Baxton Studio product. If you’re not completely satisfied:

• 15-Day Window: Returns are accepted within 15 days of delivery
• Simple Process: Email [email protected] to initiate your return
• Quality Guarantee: We stand behind our premium materials and designs

Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping method.

Once we receive your returned item, please allow 5-7 business days for processing. Refunds will be credited to your original payment method.

Our dedicated team is available via email at [email protected]. We typically respond within 24 hours.

Baxton Studio Store
1992 Delaware Avenue
San Francisco, US 94107

Absolutely! Many of our products are designed to coordinate beautifully. Feel free to email us with your space dimensions and style preferences, and we’ll be happy to make suggestions for creating a cohesive look with our bathroom essentials, bedding collections, or storage solutions.